1. Introduction

1.1 These terms and conditions represent an agreement between GenZ Leaders (“GenZ”) and you. The Contract is formed when you sign-in to the GenZ Leaders Platform.

1.2 These terms and conditions in full, form the contract (the “Contract”) between you and GenZ Leaders in relation to using the GenZ Leaders platform. 

1.3 If you have any questions or concerns about these terms and conditions, current and prospective students should contact GenZ Support support@genzleaders.scot:

Changes to the Contract

1.4  GenZ Leaders will make all reasonable efforts to deliver the programme in accordance with the description of your programme and associated policies and procedures. However, it may be necessary for GenZ Leaders to:

  • make changes to your programme.
  • amend or update our rules, regulations and policies and procedures to ensure that GenZ Leaders meets its legal and regulatory obligations, and acts in accordance with best practice; or
  • make changes to these terms and conditions.

Any amendments made by GenZ Leaders to the Contract will be made available on the GenZ Leaders website, which you should consult regularly.

2. Provision of information

2.1 The most up-to-date information about GenZ Leaders programmes is published on GenZ Leaders Course Finder.

2.2 We cannot guarantee the accuracy of information that is published on third party external websites.

3. Conditions of admission

3.1 Your admission to GenZ Leaders, attendance on a programme, and right to enjoy any of the privileges of membership of GenZ Leaders, including access to its services and facilities, is subject to you complying with the terms of the Contract.

4. Cancellation and withdrawal rights

4.1 You have a right to cancel the Contract at any time by requesting your removal from the GenZ Leaders platform.

4.2 Notwithstanding the specific cancellation rights set out in Clauses 4.1 you can cancel the Contract at any time during the course of your programme in consultation with GenZ Leaders.

5. Changes to the Contract

5.1 GenZ Leaders will make all reasonable efforts to deliver programmes, and courses, in accordance with the descriptions published on GenZ Leaders Course Finder and associated, policies and procedures. However, on occasion it may be necessary to make changes, including discontinuing the course or programme, either prior to or following commencement.

Where necessary, we therefore reserve the right to: 

5.1.1 vary the contents of programmes, including the range of courses (modules) offered.

5.1.2 In exceptional circumstances, we may need to discontinue, merge or combine courses or programmes.

5.2 There are a number of reasons why changes to programmes and/or services and facilities may be necessary. These include:

5.2.1 to improve the content or delivery of programmes, courses, services or facilities as part of GenZ Leaders policy of continuous improvement (including in response to feedback);

5.2.2 to respond to developments in academic knowledge or research.

5.2.3 where such action is necessary to appropriately manage GenZ Leaders resources.

5.2.4 where a course or programme is under or over-subscribed.

5.2.5 to comply with changes in law or with government guidance in relation to GenZ Leaders operations.

5.2.6 to comply with the instructions of GenZ Leaders regulators or a professional body.

5.2.7 due to circumstances beyond GenZ Leaders control.

6. Educational provision

6.1 GenZ Leaders shall use reasonable endeavours to deliver your programme with reasonable care and skill and as far as possible, in accordance with the course description.

7. Complaints procedure

7.1 If you have a complaint about GenZ Leaders, you should follow GenZ Leaders Complaints Procedure.  GenZ Leaders complaints procedure has been produced to help resolve any complaints as promptly, fairly and amicably as possible.

8. Termination

8.1 This Contract will terminate automatically if you cancel or withdraw from your programme.

9. Data protection

9.1 GenZ Leaders holds information about all users of the platform, and uses this in accordance with its privacy statement:

9.2 You should refer to GenZ’s Leaders Data Protection Policy for more information.

Data Protection Officer

Contact details


10. General

10.1 The terms of the Contract shall only be enforceable by you and GenZ Leaders. 

10.2 The Contract constitutes the entire agreement between you and GenZ Leaders in relation to its subject matter. 

10.3 No failure or delay by GenZ Leaders or you to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the exercise of that or any other right or remedy. 

10.4 If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of the Contract. 

10.5 This Contract is governed by Scots law. The courts in Edinburgh will have exclusive jurisdiction to settle any dispute or claim arising out of or in relation to the Contract.

Previous terms and conditions

A copy of prior versions of these terms and conditions can be obtained from GenZ Leaders by emailing your request to support@genzleaders.scot .